Privacy Policy

Effective Date: June 10, 2025
Company: Professional Packaging Systems, Inc. (“ProPac”)
Website: https://www.propac.com

We respect your privacy. This Privacy Policy describes how we collect, use, and protect information about you when you visit our website or interact with us online.


1. What Information We Collect

We may collect the following types of information:

a. Information You Provide

When you fill out a form on our website or otherwise communicate with us, we collect:

  • Name
  • Email address
  • Company name
  • Phone number
  • Any other information you choose to provide

b. Information We Collect Automatically

When you visit our website, we use cookies and analytics tools to collect:

  • IP address
  • Browser and device type
  • Pages viewed and time spent
  • Referring URL
  • Click and scroll behavior

We do not use this information to identify you by name unless you submit a form or otherwise identify yourself voluntarily.


2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries
  • Improve our website and services
  • Analyze visitor behavior and marketing effectiveness
  • Send follow-up communications via email or other channels (where permitted)
  • Sync contact information to our CRM for legitimate business interest

3. Tools We Use

We use the following third-party tools and services on our website:

  • Matomo Cloud – web analytics and user behavior tracking
  • Google Analytics – visitor and traffic analysis
  • Crazy Egg – heatmaps and user behavior recording
  • Algolia (via jsDelivr) – search functionality

These services may use cookies or tracking pixels to collect usage data. Where required, we honor browser-based Do Not Track signals and consent settings.


4. Do We Sell or Share Personal Data?

We do not sell your personal information.
We may share it with trusted partners solely for the purposes listed above (e.g., Salesforce for managing leads, Mailchimp for email communications).


5. Your Rights and Choices

If you’re a resident of California, Texas, or other U.S. states with data privacy laws, you may:

  • Request access to the personal data we hold about you
  • Request deletion of your personal data
  • Opt out of future communications
  • Adjust your cookie preferences

To exercise your rights, email us at: privacy@propac.com


6. Cookies and Tracking Technologies

We use cookies to improve your experience. You can:

  • Adjust cookie preferences in your browser
  • Use browser extensions to block trackers
  • Contact us to opt out of tracking where applicable

We are working to implement a cookie banner for transparency and consent.


7. Data Security

We implement reasonable security measures to protect your data. No system is perfectly secure, but we aim to protect your information from unauthorized access, disclosure, or loss.


8. Changes to This Policy

We may update this policy as needed. When we do, we’ll revise the “Effective Date” above. We encourage you to review this page regularly.


9. Contact Us

For privacy-related questions, requests, or concerns, contact:

Email: privacy@propac.com
Mail:
Professional Packaging Systems, Inc.
2010 S. Great Southwest Pkwy
Grand Prairie, TX 75051-3507